Privacy Policy

Stelios Mousarris operates the www.mousarris.com website, which provides the SERVICE.

This page informs website visitors of our policies regarding the collection, use, and disclosure of Personal Information for those who choose to use our Service. By using our Service, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

We collect Personal Information to provide and improve the Service. We will not use or share your information except as described in this Privacy Policy.

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, such as your email address. This information is used to contact or identify you.

 

Log Data

We collect information your browser sends whenever you visit our Service, known as Log Data. This may include information such as your computer’s Internet Protocol (IP) address, browser version, pages of our Service that you visit, the time and date of your visit, time spent on those pages, and other statistics.

 

Cookies

Cookies are files with a small amount of data used as an anonymous unique identifier. These are sent to your browser from the website you visit and are stored on your computer’s hard drive. Our website uses these “cookies” to collect information and improve our Service. You can choose to accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

​

Security

We value your trust in providing us your Personal Information, and we strive to use commercially acceptable means to protect it. However, no method of transmission over the internet or electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

​

​

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. These external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

​

​

Children’s Privacy

Our Services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we discover that a child under 18 has provided us with personal information, we immediately delete it from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

 

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

​

​

​

Shipment Service

Products ordered from our site for delivery outside the EU may be subject to import duties and taxes, which are levied when the delivery reaches the specified destination. The customer is responsible for the payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. For further information, please contact your local customs office before placing your order.​

 

Our company arranges for the shipment of purchased furniture through reputable third-party freight companies. The freight company is responsible for transporting the furniture to the customer's specified delivery address.

​

The freight company will deliver the furniture to the customer’s front door or an accessible drop-off point as agreed upon at the time of shipment.
The freight company will obtain a signature or electronic confirmation from the customer or an authorized representative to confirm successful delivery.

​

Once the furniture has been delivered to the customer’s front door or designated drop-off point, all responsibility for the furniture is transferred to the customer.

​

After the furniture has been delivered and accepted, the customer assumes full responsibility for any damage, loss, or issues that may arise.
Our company is not liable for any damage or loss that occurs after the delivery has been completed and accepted by the customer.

​

Our standard return and refund policy applies to all purchases. Please refer to our Returns and Refunds Policy for detailed information.
Any claims related to defects or issues not identifiable at the time of delivery must be made in accordance with our Returns and Refunds Policy.
 

​

​

Returns Policy
After receiving your order, you have 10 calendar days to return it. To be eligible for a return, the item must meet the following conditions:

Unused: The item must be in its original, unused condition.

Same Condition: The item must be in the same condition as when you received it.

Original Packaging: The item must be returned in its original packaging.

How to Return an Item

Initiate a Return:

Contact us at studiomousarris@gmail.com to initiate the return process. Provide your order number and details about the item you wish to return.

Prepare the Item:

Ensure the item is securely packed in its original packaging.
Include any accessories, manuals, and documentation that came with the item.

Shipping the Return:

Our customer service team will provide you with the return shipping instructions.
You are responsible for the cost of return shipping unless the return is due to an error on our part (e.g., incorrect or defective item).

 

 

Refund Policy
Once we receive your returned item, we will inspect it to ensure it meets the eligibility criteria. If the item is approved for a return, we will process your refund.
Refunds will be issued to the original payment method.
Please allow a maximum of 30 days for the refund to be processed and appear on your statement.

Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Non-Returnable Items
Certain items are non-returnable, including:
Custom-made or personalized items
Items that have been used, damaged, or altered from their original condition

​

​

​

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at studiomousarris@gmail.com